Privacy Policy for Our Web Offering
In accordance with our objectives, we enable businesses and individuals to host their web applications securely and with high availability. Therefore, Hostsharing has always placed particular emphasis on high data protection standards that consistently meet current technical requirements.
Against this background, we provide comprehensive information here about the collection and use of personal data (data) when visiting our website and external online presences (collectively referred to as online offering).
The responsible entity within the meaning of Art. 4 No. 7 of the General Data Protection Regulation is WolkenWerk GmbH, as stated in the imprint.
General Information
With our online offering, we provide information about the services offered by WolkenWerk and make available a contact form as well as other interaction options.
WolkenWerk operates the online offerings in accordance with the General Data Protection Regulation (GDPR), the provisions of the Federal Data Protection Act (BDSG), the Telecommunications-Digital Services-Data Protection Act (TDDDG), and all other data protection-relevant regulations.
The definitions of the data protection terminology used, such as “processing,” “personal data,” or “data subjects,” can be found in Art. 4 of the General Data Protection Regulation (GDPR).
Collection and Required Processing of Data
With each access to our internet offering by a person or an automated system, protocol files, so-called logfiles, are stored for a limited time – as is common on the internet. These general data and information are automatically transmitted by your internet browser.
The access data may also be contained in data backups for longer periods of time and thus be reconstructable. The relevant dataset includes in particular:
- Your Internet Protocol address (IP address),
- Operating system and browser of the accessing computer,
- Website from which an accessing computer reaches our internet presence (referrer),
- Browser used,
- Date and time of access,
- Name of the retrieved file (path),
- Amount of data transferred,
- Similar data and information.
The processing of logfiles is primarily for the purpose of correct delivery of our internet presence, its optimization, system security, and technical administration and function control.
When using these general data and information, WolkenWerk does not draw any conclusions about the data subject. We store this data for statistical, security, and function control purposes in order to continuously improve our service offering and to find and fix errors more quickly. We do not pass this data on to third parties.
Logfiles are stored by WolkenWerk for security reasons (e.g., to investigate misuse or fraudulent activities) until they are no longer needed for the above-mentioned purposes and are then deleted. Data whose further retention is necessary for evidence purposes are exempt from deletion until the final clarification of the respective incident.
These measures serve to ensure an optimal level of protection for the data we process. The server logfiles are stored separately from all data provided by a data subject themselves.
Nevertheless, we reserve the right to evaluate personal data for defense and tracing purposes in the event of attacks on our internet infrastructure.
Contact Option via the Website
Our website contains information for quick electronic contact with our company (e.g., email addresses or contact form). If you contact us by email or via a contact form, the data you transmit, such as email address and other form contents you provide, will be automatically stored.
This data transmitted by you to us is stored for the purpose of processing the respective concerns expressed or for contacting you.
As a matter of principle, this data is not passed on to third parties. Deletion takes place in accordance with our deletion concept as soon as we no longer have a legal obligation or legitimate interest in processing.
The legal basis for transmission is Art. 6 (1) lit. b or f GDPR.
Your message will be forwarded internally to the responsible contact person to handle your request. No disclosure to third parties occurs without your authorization.
Use of Cookies
Our website does not use cookies and does not store data on your system or in your browser in any other way.
Web Analytics with Plausible Analytics
To design our website according to user needs and to continuously optimize it, we use the web analytics service Plausible Analytics. Plausible Analytics is a privacy-friendly web analytics service that does not use cookies and does not store any personal data.
Scope of Data Processing
Every time you visit our website, Plausible Analytics automatically collects the following anonymized data:
- Pages visited and duration
- Country of origin (based on anonymized IP address)
- Browser and operating system
- Device category (desktop, tablet, mobile device)
- Referrer (website from which you came to us)
IP addresses are not stored and are only used to determine the country of origin. Identification of individual users is not possible.
Legal Basis
The legal basis for the use of Plausible Analytics is Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Data Transfer
Plausible Analytics is operated by Plausible Insights OÜ, Västriku tn 2, 50403, Tartu, Estonia. Plausible Analytics servers are located in the European Union (Germany). No data is transferred to third countries.
Further Information
For more information about data protection at Plausible Analytics, please refer to their privacy policy: https://plausible.io/data-policy
Privacy Policy for Processing Within Our Website
Your data is processed exclusively to achieve the stated goals and purposes and only to the extent necessary for this. Disclosure to third parties – if it occurs at all – only takes place within the framework of legal requirements (e.g., tax regulations) or contractual agreements (e.g., processing of an order).
Transfers of data to state institutions and authorities only occur within the framework of mandatory national law or in the case of misuse or fraudulent activities to the extent necessary for legal or criminal prosecution. Disclosure for other purposes (e.g., address trading) is excluded.
Personal data is only stored for the period necessary to fulfill the respective purpose (e.g., use of a specific service). If legal provisions stipulate otherwise (e.g., retention periods), the storage period is governed accordingly. If the respective purpose no longer applies or a legally prescribed storage period expires, the personal data is routinely deleted in accordance with legal provisions, provided it is no longer necessary for contract fulfillment or contract initiation.
Links to Websites of Other Providers
Our online offering contains links to websites of other providers. We have no influence on whether these providers comply with data protection regulations.
Information Rights
Subject to legal restrictions, data subjects have certain information rights regarding their personal data under the GDPR. This includes the right to correction, restriction, objection, deletion, access, and portability of data. Please contact us if you wish to exercise these rights.
In this case, we ask you to provide us with photo identification to prevent misuse and crimes.
Changes to the Privacy Policy
Technical developments and legal changes may require adjustments to this privacy policy.
In these cases and when expanding our offering, we will adapt our privacy policy to the current state. Therefore, please note the current version of this privacy policy on our homepage.
Responsible for Data Protection / Your Contact Person
Responsible: Tobias Klonk
For questions about the processing of your personal data or data protection at WolkenWerk, for revoking granted consents or objecting to specific data use, please contact info@wolkenwerk.cloud directly.
You can also direct suggestions, criticism, or complaints to this address.
Status
Oct 2025
Further privacy information
Please also see our detailed privacy information for the specific areas below:
Privacy information for applicants
Privacy information for customers, suppliers, business partners & their employees